Delivery Information

At Bud & Tender, we are committed to providing you with a seamless shopping experience, from browsing our premium CBD oils to receiving your order promptly and safely. Below, you'll find detailed information about our delivery options, timescales, and policies to ensure your order reaches you as expected.

Delivery Options and Pricing

We offer a range of delivery options to suit your needs, whether you want to save on shipping costs or need your CBD oil quickly.

Free 48hr Delivery

• Price: Free
• Type: 48hr Tracked
• Delivery Time: 2-3 Working Days
   

Our free delivery option ensures that your order is tracked and will arrive within 2-3 working days. This is ideal for customers who are not in a rush and prefer a cost-effective shipping solution.

Tracked 24hr Delivery

• Price: £2.50
• Type: 24hr Tracked
• Delivery Time: 1-2 Working Days
   

For those who need their CBD oil a bit sooner, our standard delivery option provides tracked shipping with arrival in 1-2 working days. This combines speed and affordability.

Special Next Day Delivery

• Price: £6.00
• Type: Special Delivery
• Delivery Time: Next Working Day

If you need your order urgently, our special delivery service guarantees next working day arrival. Perfect for last-minute orders or urgent requirements.

Saturday Delivery

• Price: £8.50
• Type: Saturday Delivery
• Delivery Time: Saturday

For customers who need their order delivered specifically on Saturday, we offer a dedicated Saturday delivery service. This ensures you get your CBD oil when you need it, even on the weekend.

Order Cut-Off Times

Please note the cut-off times to ensure your order is processed and dispatched on time:

• Cut-Off Time: 4pm (Monday to Friday)
  Orders placed before 4pm are processed the same day, based on Royal Mail collection times. Orders placed after 4pm, or on days when our office is closed, will be processed the next working day.

Important Details:

• If you require next-day delivery, be sure to place your order before 4pm, Monday to Friday.
• Orders placed after 4pm on Friday or over the weekend will be processed and dispatched on the following Monday.

Office Hours and Processing

Our office hours are Monday to Friday. Any orders placed outside these hours, including weekends and public holidays, will be processed the next working day. This ensures we maintain high standards in handling and delivering your order.

Tracking Your Order

Once your order is dispatched, you will receive an email with your tracking information. You can use this to monitor your delivery status and get updates on its progress.

International Shipping

Currently, we offer shipping within the UK. If you are located outside the UK and interested in our products, please contact our customer service team for more information and potential shipping options.

Delivery FAQs

What Happens if I Miss My Delivery?
If you're not available to receive your delivery, Royal Mail will leave a card with instructions on how to collect your parcel or arrange a redelivery.

Can I Change My Delivery Address After Placing an Order?
If you need to change your delivery address, please contact our customer service team as soon as possible. If your order has not yet been dispatched, we will do our best to accommodate the change.

What If My Order is Delayed?
While we strive to ensure timely delivery, unforeseen circumstances such as weather, postal strikes, or other events might cause delays. If your order does not arrive within the expected timeframe, please contact our customer service team for assistance.

Contact Us

If you have any questions or need further assistance regarding delivery options and timescales, please don’t hesitate to contact us. Our dedicated support team is here to help and ensure your experience with Bud & Tender is smooth and satisfactory.
Email: info@budandtender.com Phone: 020 8144 0099

Thank you for choosing Bud & Tender. We are dedicated to delivering the best CBD oil products right to your doorstep, with efficiency and reliability at the core of our service.