Terms & Conditions

Welcome to Bud & Tender Ltd! By using our website, www.budandtender.com, and purchasing our products and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully and check regularly for any updates, as they may change over time.

Terms of Service

Eligibility: By placing an order on www.budandtender.com, you certify that you are at least 18 years of age. Our website and products are intended for consenting adults only.
Website Use: Bud & Tender Ltd reserves the right to amend, withdraw, or remove products and services without prior notice. We are not liable if the website is unavailable at any given time. Access to any part of the website may be restricted at our discretion.
External Links: Our website may contain links to third-party websites. Bud & Tender Ltd has no control over these sites and is not responsible for their content or any loss or damage arising from your use of them.

Delivery

Processing Time: Please allow one working day for order processing and dispatch, subject to item availability.
Delivery Service: We use Royal Mail for delivery. Delivery timeframes are not part of the contract between us. If you fail to provide sufficient delivery instructions or take delivery, we reserve the right to cancel your order and retain the items. In this case, we will refund the value of the items, but you will remain liable for the delivery charges.
International Orders: Our products are legal within the United Kingdom. Bud & Tender Ltd cannot provide information regarding the legal status of our products in other countries. You are solely responsible for understanding your local laws, import, and customs regulations. By placing an order, you certify that the products ordered are legal in your destination country. We take no responsibility for customs fees, delays, or any other customs issues and are not responsible for any import charges.
Damaged Goods: Upon receiving your shipment, please inspect it to ensure no damage has occurred during transit. If products are damaged during shipping, notify us within 72 hours of receipt, and we will help resolve the issue.

Returns and Refunds

Notification: Should there be an issue with your items, notify us in writing with your order number within 14 days of receipt. Email us at info@budandtender.com.
Return Conditions: Goods must be returned within 30 days of the dispatch date. Items must be unopened with seals intact. We do not accept returns for used or opened items due to potential contamination or denaturation.

Conditions of Use

Product Effects: Our products may cause sedation or stimulation. Do not drive or operate machinery if you feel tired after using them. Our products may conflict with prescription medication; it is essential to seek professional medical advice before combining them.
No Warranty: Bud & Tender Ltd makes no guarantees about the accuracy of the materials on www.budandtender.com. To the fullest extent permitted by law, we and our suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms that might otherwise be implied by statute, common law, or equity. We shall not be liable for any damages, including without limitation any direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, goodwill, or the cost of substitute goods and services.
Legal Use: The use of information on www.budandtender.com for illegal activities is at your own risk. We do not warrant the accuracy or up-to-date status of the information provided.
Product Classification: Our products are food supplements and do not have any medicinal value. They may not be used as medicine or as a replacement for medicine.
Intellectual Property: If you wish to use any text, pictures, designs, illustrations, and logos from www.budandtender.com, you must obtain written permission from Bud & Tender Ltd. All material is copyrighted, and unauthorized use is prohibited.

Indemnification

You agree to indemnify, defend, and hold harmless Bud & Tender Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless against any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising from your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

Changes to Terms & Conditions

We reserve the right to modify these terms and conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to these terms, we will notify you by email.

Contact Information

For any questions about our Terms & Conditions, you can contact us at:
Bud & Tender Ltd
Email: info@budandtender.com
Address: Enterprise Hub, De Havilland Campus, Hatfield, Hertfordshire, AL10 9EU